Water, the main challenge of the 21st century – Time to act!

Water, the main challenge of the 21st century – Time to act!

As a world citizen, you hear words like drought, global warming, planet expiration date, sustainable development often… You want to… Act but you don’t know where to start? Be involved without drastically change your lifestyle? Be a part of the Resource Revolution but not spend a month’s salary in water-saving devices? Good news: you can! And we are here to help you. For 10 years now, United Water has published Conservation Guides providing indoor and outdoor water saving tips, presenting what we do as a water services provider to protect one of the most precious resources on earth. Decreasing water availability is a global and serious issue that concerns every one of us, not only individuals but also industries, governments and companies. That’s why this summer, we launched a social media conservation campaign #TipsToSaveWater. Our goal is to provide easy, inexpensive and original water saving tips. Along the way, we discovered the website, “Water – Use it Wisely”. This website provides tips and devices to help you in your water saving quest. It also has an educational and creative section dedicated to children. What better way to raise your kids’ awareness than play a game? Feel free to follow us on Twitter and Facebook to discover our tips published every Thursday all summer long. And, if you have  your own ways to save water, please share them in the comment sections below. About Water – Use it Wisely This communication campaign was launched 15 years ago. Since then, it has become a major campaign with more than 250 public and private water companies nationwide. The goal is to help people learn how to save water.   Find below all the tips we’ve...
Survey: What do you want to know about your tap water?

Survey: What do you want to know about your tap water?

In honor of National Drinking Water Week, and to continually improve the service we provide to water customers, we are promoting a special activity for consumers to get to know their H₂O.  Through a partnership with the Water Research Foundation and researchers from King’s College of London and the collaboration of water consumers from across the country, we will conduct important water consumer research through an online survey.   The survey will investigate what Americans want to know about their tap water and how they want to receive that information. We invite our customers, stakeholders, employees and readers to participate by taking a 25-min survey where you will be given the opportunity to enter into a prize draw of $100.   You can access the survey by clicking here: http://goo.gl/UcPzfU   Thank you, in advance, for your participation and for taking the time to get to know your H2O!  ...
United Water Begins Water & Sewer Operations in Borough of Middletown, PA

United Water Begins Water & Sewer Operations in Borough of Middletown, PA

On December 31, 2014, United Water joined the Borough of Middletown, PA community and commenced operations of the water and sewer system. On “Day 1,″  Nadine Leslie, President of United Water Environmental Services welcomed six employees to the United Water Family who had previously worked for the Middletown Borough Authority.  Leslie challenged the employees to “set an example” for environmental compliance and safety for the company which, she emphasized, has deeply rooted values and high standards in these areas. Employees then appropriately underwent health and safety training before ceremoniously accepting their new personal protective equipment (PPE). Shortly thereafter, employees began their hard-hat-clad routine of delivering safe drinking water to Borough residents, and returning cleaned and treated wastewater to surrounding water bodies.                 This team of employees is now part of a larger family with regional, national and global resources.  They’re also part of a landmark deal to make the Borough debt free and set this small college town onto a path of revitalization and prosperity. As part of the concession agreement, a joint venture of KKR and United Water made an initial $43 million payment to the Middletown Borough Authority to retire outstanding debt including an unfunded pension liability for Borough employees.  According to a Borough Official, this will be the first time the Borough is debt free in over 50 years. United Water and KKR have also committed to financing another $83 million in infrastructure improvements throughout the life of the 50-year contract. Indeed 6 underground infrastructure projects are already underway, including ones that will support transportation access to the Penn...
Public investment – minus the politics

Public investment – minus the politics

By Bertrand Camus, United Water CEO  Forty years ago this month, Congress passed the Safe Drinking Water Act to protect public health by regulating the nation’s public drinking water supply. This milestone, which helps ensure that clean, fresh water flows from every tap in America, was created by a shared sense of political vision. Today, that progress is at risk from lack of political ambition to finance infrastructure projects. Ever since November’s mid-term elections, President Obama has worked to put investment in America’s roads, bridges and water systems back on the agenda as a priority that elected officials of all stripes can naturally get behind, saying: “Both parties have been for creating jobs rebuilding our infrastructure.” Visiting China, early December, he marveled at how major construction projects happen. “One thing is that if they need to build some stuff, they can build it,” he said. America can build it, too… Read the complete article on how we can accelerate investment in water infrastructure by tapping untapped funding resources on The Hill Congress Blog:...
Smarter Water Meter Data Helps to Detect More than 800 Leaks in Bayonne, NJ

Smarter Water Meter Data Helps to Detect More than 800 Leaks in Bayonne, NJ

Water is relatively inexpensive in the context of your overall household budget. On average, the cost of water is less than a penny a gallon. That makes it all too easy to waste. Right now, in your basement or in your backyard, there’s that one spigot that won’t completely shut off. And you’re paying more for water service than you have to as a result. If that sounds familiar, you don’t live in Bayonne, NJ where United Water, has installed over 10,500 new and smarter meters for 90 percent of the city’s residents and businesses. The data from the new meters enables our dedicated customer service team to show and tell homeowners and the Bayonne Municipal Utilities Authority (BMUA) how much water they’re using each day. With real-time data from the new advanced meters, United Water can detect water leaks and quickly inform the customer of the need to take action to prevent a bill spike or worse – property damage that may result from a broken pipe. Meter readers no longer have to walk from door to door resulting in an increased sense of security for homeowners – and we, as a company, no longer have to inconvenience homeowners who would otherwise have to wait at home for a meter-reading appointment. Indeed Bayonne residents have already benefited from the increased information about their water consumption and underground piping that the new meters provide. “We receive regular compliments from customers about the professionalism and follow-through of our employees,” said Chris Riat, United Water senior director of contract operations. “In one instance our customer service supervisor had contacted a resident...