Survey: What do you want to know about your tap water?

Survey: What do you want to know about your tap water?

In honor of National Drinking Water Week, and to continually improve the service we provide to water customers, we are promoting a special activity for consumers to get to know their H₂O.  Through a partnership with the Water Research Foundation and researchers from King’s College of London and the collaboration of water consumers from across the country, we will conduct important water consumer research through an online survey.   The survey will investigate what Americans want to know about their tap water and how they want to receive that information. We invite our customers, stakeholders, employees and readers to participate by taking a 25-min survey where you will be given the opportunity to enter into a prize draw of $100.   You can access the survey by clicking here: http://goo.gl/UcPzfU   Thank you, in advance, for your participation and for taking the time to get to know your H2O!  ...
In Tap Water We Trust

In Tap Water We Trust

  In the lead-up to National Drinking Water Week, a news article about French consumer confidence in tap water grabbed our attention. The survey found that 80% of respondents “trust” the water coming from their taps. Similarly 74% of respondents are satisfied with the quality of the water in their home and 69% appreciate the taste. We had incorrectly associated Perrier and Evian with what we assumed to be a bottled water tradition or preference in France. Maybe French spring water isn’t tres chic after all. Maybe Americans are the ones who are hooked on bottled water. Consider this: in recent U.S. surveys, only 53% of municipal water customers said they are likely to drink tap water versus bottled or otherwise filtered water. What gives? In an interview earlier this year with Duke University professor and author James Salzman, the United Water Blog asked this very question. If our water in the U.S. is among the cleanest in the world, why is bottled water so prevalent? The answer, in summary, was that water choices like many other ones, are influenced heavily by marketing. And very good marketing at that: bottled water sells for up to 1,000 times the price of tap water. Salzman found in his research for Drinking Water: A History that since the early 90s when Coke, Pepsi and Nestle entered the bottled water market and the consumption of bottled water skyrocketed, Americans have seemingly had an ambivalent relationship with tap water. Whereas in the 70s, if someone went into a gas station and asked for water they would have been directed to the hose outside. On...
United Water Marks Drinking Water Week, Touts Infrastructure Solutions

United Water Marks Drinking Water Week, Touts Infrastructure Solutions

May 4 -10 is Drinking Water Week; a week to raise awareness about the vital role water plays in our daily lives. And public awareness is greatly needed around this topic. Reports continually show that we, as Americans, take safe tap water for granted. No one expects to be without water – not even for a few hours or to face the inconvenience that a ruptured main or repair work can cause. Yet, few are eager to pay for upgrades to water infrastructure; in tax dollars or on a utility bill. For decades, governments at all levels have passed the buck on water infrastructure upgrades. Because of these deferred investment the American Society of Civil Engineers (ASCE) currently grades the nation’s water infrastructure a “D+”, meaning there is a “strong risk of failure.” The ASCE puts a $1 trillion price tag on bringing water mains up to standard over the next 25 years. Yet the story of our nation’s infrastructure is not all doom and gloom. United Water is embarking on an ambitious program to invest nearly $1 billion in our own infrastructure over the next 5 years. And we have recently launched a program for cities, SOLUTION, which will make similarly high levels of investment available to cities who chose to partner with United Water and leverage private capital to meet their needs. After all, the cost to communities of neglected water infrastructure is not just a financial one. Poorly maintained systems will turn back the clock on decades of progress in public health standards – and raise health...

United Water Celebrates Drinking Water Week

May 5 -11 is Drinking Water Week. For more than 35 years the American Water Works Association (AWWA), along with its members have celebrated Drinking Water Week with the goal of creating awareness and recognizing the vital role water plays in our daily lives. Clean, safe water flowing from our tap is something we in the US take for granted. No one wants to be without water – not even for a few hours.  And no one wants the cost and inconvenience that a ruptured main or repair work can cause. Yet during the current Drinking Water Week, which runs from May 5-11, communities across the US will suffer 5,000 breaks to water mains. That fact highlights the unavoidable challenge facing our country today – renewing a water system which, in places, predates the Civil War. With decades of deferred investment the American Society of Civil Engineers (ASCE) currently grades the nation’s water infrastructure a “D+”, meaning there is a “strong risk of failure.” The ASCE puts a $1 trillion price tag on bringing water mains up to standard over the next 25 years. Yet the looming cost to communities is not just a financial one. Poorly maintained systems will turn back the clock on decades of progress in public health standards – and raise health risks. Back in 1900, 25,000 Americans died of typhoid carried in drinking water. By 1960, with chlorine treatment, typhoid deaths fell 1000-fold to 20. Today, no one in the US dies from drinking tap water. That remarkable achievement began with the work of a New Jersey doctor who in 1908 first used chlorine...