If you see United Water employees letting water run through a hydrant in your town or neighborhood this spring, they’re not wasting water, or bathing. And there isn’t anything wrong with your water service. Hard-hat clad United Water employees are performing routine water quality and fire safety maintenance on thousands of hydrants. It’s all part of our job to provide you with reliable water service.
In many of the communities where we live and work, we perform this essential flushing maintenance in order to remove minerals from the underground water mains. We coordinate our fire hydrant flushing schedules with local fire departments.
During flushing operations, you may experience temporary incidences of low water pressure or volume and slight discoloration, which is perfectly safe. When this happens, it is best to run cold water through your tap for a few minutes, allowing new water to work its way into the pipes in your home.
When you see a United Water crew performing this maintenance it is best not to use tap water, washing machines or dishwashers until the brief flushing activity is complete. We thank our customers for their cooperation and patience as we work to provide reliable water services to homes and businesses.
We post weekly and sometimes daily information about the locations where this maintenance will occur on our local twitter accounts. In Boise, ID please check @UnitedWaterID. In Southern New Jersey and the Toms River and Lambertville areas you can get details from @UnitedWaterSJ. And in Rockland and Westchester Counties in New York please check @UnitedWaterNY. In Delaware customers can check in on our website for details: United Water Delaware.